What is a user?
A user is equal to a Slack member. The pricing of Business and Enterprise plans depends on the amount of members in your Slack workspace.
How does the free trial work and what is included?
Free trials provide you with a full version of a Business plan for 30 days. You’ll find that the trial period does impose a few temporary limits on the contents, like the number of templates you can use. Other than that, you get the full experience of yuccaHR, so you know exactly what you’re getting when you become a yuccaHR customer.
What happens after my free trial ends?
After the 30 day trial your account will be put on hold. If you choose to keep your Business plan, you will need to enter your payment details and confirm. After the confirmation you continue your account and data as you left it during the free trial.
What payment methods do you accept?
We accept all major credit cards including Visa and Mastercard. If you’d like us to accept purchase orders or take any form of offline payment, please write our support desk: email@example.com
Do I need to enter my credit card info to sign up?
No. You can sign up and use yuccaHR 30 days without entering your credit card details. At the end of your trial you will need to pick a plan and enter your credit card details.
Can I pay monthly?
All yuccaHR plans are for a one-year commitment, since we’ve found this gives you enough time to improve your onboarding experience. However, monthly payments are available at an additional 10% per month.
Does my plan automatically upgrade when I exceed the amount of users?
Yes. We will notify you when you exceed the number of users available in your current pricing plan and to keep things easy for you, it will automatically be upgraded with the next payment.